I am off to the University of Missouri Columbia to present my paper on outsourcing of the adoption problem that besets Sales Force Automation. Quite simply Salespeople don’t like being monitored constantly (who does?). I have a theory on this but need to check out what other leading sales scholars and experts think about my solution. Check out the Program here. This is turning out to be a busy week ahead with the Global Outsourcing seminar of CAPM scheduled for Tuesday but all this should be fun.