We were talking about supply chains in class yesterday and the fact that what has changed in the last five years is the ability of the of the supply chain members to share information via the Internet instantaneously. The topic of Skype, the free telephone service, came up as a transformational force in telecom and the class was abuzz! Then a student commented that the instant messenger systems also allow talking. As the Internet and cable Internet penetrates this is really going to transform the telecom industry.