Come to think of it most folks take the car to the garage and let the mechanic handle it. In fact, as the auto parts aftermarket folk will tell you – the key influencer in the replacement market brand choice is the garage mechanic. The same seems to apply to the airlines business. Qantas the Australian carrier is planning to outsource its maintenance work to reduce cost and enable better scale of operations. It makes you wonder at the foresight of GE and it’s leaders who were getting into the aircraft engine servicing business in the nineties. Jack Welch has some fascinating stories about how GE was trying to consolidate the aerospace maintenance service business in the 1990’s. This discussion appears in the book "Straight from the Gut" one of my readings these days.