Category Archives: Uncategorized

I was absolutely delighted to read that the new " Idiot’s guide to Outsourcing" has been published. Gene Marks the author maintains that 90% of all small businesses outsource something or the other from IT to payroll etc. The book helps understand outsourcing and why it might save significant costs for the outsourcer. Arrival ofContinue reading “Now “Idiot’s guide to outsourcing””

How interesting can globalization get? On one hand you have strong words from China about US getting into arms deals with Taiwan reported in the Boston Globe. Just hours before that Dominic Gates the Seattle Times Aerospace reporter wrote that Boeing is getting  Taikoo (Xiamen) Aircraft Engineering to modify some freighters while Evergreen Aviation TechnologiesContinue reading “China and Taiwan”

We just finished talking about supply chains in my Global Outsourcing class. One emerging idea was that opportunities might be available for the new age working with either a provider or outsourcer. In the Government Outsourcer and Provider interface Steve Charles has a great new idea. Steve suggests that Providers and Government Outsourcers might wantContinue reading “Govt. Outsourcer-Provider ‘s distributor”

Finally my much awaited MBA class (listed as an elective in Marketing and International Business) started yesterday in room H 203 at UNH. It’s a smart classroom with great technology. But what made the class greater were the students who signed up for it. Enthusiastic learners, the entire class have great job experience and mostContinue reading “MBA Class Starts”

I was looking at the Apple Computer packaging boxes and noticed that they state prominently "Designed in California, Made in China." Therein lies the question of re-skilling the American workforce. We need to move into more creative, more interdisciplinary, more human-technology kind of interdisciplinary areas. My MBA students are required to do a personal planContinue reading “Re-skilling”

The  announcement for for the New MBA Elective on "Global outsourcing of knowledge based services, " is now out. A personal career action plan is something I had been thinking about adding to the course work and have now done so. The last week also had me busy preparing the presentation at the American MarketingContinue reading “New MBA Course”

After the Y2K rush on code writing  it appears that Sarbanes Oxley Compliance is the next big effort. Both articles and my industry friends tell me that this is an area where everyone is rushing in to make sure that they are compliant. The Worldcom CEO Ebbers photo does send a cautionary message. In theContinue reading “Sarbanes Oxley Compliance”

"Innovation Generation in Buyer Seller Relationships" is my Ph.D. dissertation topic. Somehow, there is little talk in the media about the importance of B-to-B relationships which really have given rise to the popularity of B-toC relationships and CRM systems in the B-to-C domain. It was thus good to read about provider-outsourcer relationships from UK. Apparently, Continue reading “Relationships”

What a great day- great weather , hotdogs with mustard sauce and fireworks in the evening. We had called Calcutta (now Kolkata) and guess what – folks totally unconnected with outsourcing  knew all about the 4th of July holiday. Young folks working at Call Centers for  US companies were having a day off. Just toContinue reading “4th of July and satisfied customers”

In his recent story in the North West Indiana Times, Keith Benman mentions the phenomena of "backsourcing” (earliest scholarly citation I could find Hirschheim, R. and M. Lacity. "Backsourcing: An Emerging Trend," Journal of Strategic Outsourcing Information, 45, 1998, pp. 78-89, Jeff Kaplan has a nice article too) where outsourcers become dissatisfied with outsourcing resultsContinue reading ““Backsourcing””