Jack Welch and the “Buy-Make-Sell” sell for non-profits

I am again (!) reading Straight from the gut  by Jack Welch. With many contacts with present and former executives from GE what amazes me is that these variety of executives sing the same song as Jack Welch even ten years after Welch retired. And guess what – they have not really read Jack’s books-Continue reading “Jack Welch and the “Buy-Make-Sell” sell for non-profits”

Rick Warren and “It’s a Wonderful Life”

Yesterday was Christmas Eve and  I was watching Tim Russert’s Meet the Press with   "Faith in America" that had Rick Warren of the "The Purpose Driven Life" and Jon Meacham the Editor of Newsweek. "The Purpose Driven Life" is the all time best selling hardcover book in America according to MSNBC and is featured atContinue reading “Rick Warren and “It’s a Wonderful Life””

Lord Ganesha made in China

Today is Ganesha Chaturthi the festival to celebrate and glorify Lord Ganesha the Hindu God of beginnings, success and " the remover of obstacles." Lord Ganesha is one of the most familiar icons of Hinduism and Homer Simpson once dressed up like the beloved elephant God in "The Simpsons"  during Apu’s wedding to chuckles fromContinue reading “Lord Ganesha made in China”

Customer Satisfaction and Outsourced Prayers

Having arrived in New Delhi last week, I am still wondering at the massive changes I am seeing here. Notably the roads situation is much better with frenetic construction going on- on all fronts. Everyone seems to be realizing that that infrastructure needs to improve and  is indeed improving rapidly. Also customer service whether itContinue reading “Customer Satisfaction and Outsourced Prayers”