var gaJsHost = ((“https:” == document.location.protocol) ? “https://ssl.” : “http://www.”); document.write(unescape(“%3Cscript src=’” + gaJsHost + “google-analytics.com/ga.js’ type=’text/javascript’%3E%3C/script%3E”)); var pageTracker = _gat._getTracker(“UA-857684-6”); pageTracker._trackPageview(); The new iPhone 3G is great, although being tied down to one carrier (AT&T) might be constraining for some as are the extra charges for Internet access. However, it is really a greatContinue reading “CRM on iPhone”
Category Archives: SFA – Sales Force Automation
Small business,gas prices and the Internet
var gaJsHost = ((“https:” == document.location.protocol) ? “https://ssl.” : “http://www.”); document.write(unescape(“%3Cscript src=’” + gaJsHost + “google-analytics.com/ga.js’ type=’text/javascript’%3E%3C/script%3E”)); var pageTracker = _gat._getTracker(“UA-857684-6”); pageTracker._initData(); pageTracker._trackPageview(); Luckily for bigger organizations Internet adoption had come before the -$4/gallon gas prices. Since last year I was hearing about major organizations cutting empty office space because most people did knowledge workContinue reading “Small business,gas prices and the Internet”
Is your CEO more willing to meet customers than suppliers?
For quite some time I have been trying to figure out the practical differences between supplier and customer relationship orientations in B2B relationships. In other words, the differences between upstream and downstream relationships that a firm must have. Firms are becoming more and more alert to having good supplier relationships having realized that they needContinue reading “Is your CEO more willing to meet customers than suppliers?”
Figuring out supplier-customer relationships
I enjoyed the article by Dr. John Gattorna in the Supply Chain Digest based on his book Living Supply Chains. John Gattorna obviously has years of experience and therefore is rightly incredulous as to why organizations both on the selling side and on the buying side, don't take care of their good suppliers and goodContinue reading “Figuring out supplier-customer relationships”
So what is the big deal with “Sterling Service Contracts” ?
Well for one, the new Sterling Service Contracts , gets linked to many of the categories that I blog about! And that is a lot of categories… Some of the things that Sterling Service Contracts will do includes, and I quote from Sterling’s press release: START QUOTE: Storefront capabilities that provide customers and partners withContinue reading “So what is the big deal with “Sterling Service Contracts” ?”
Skype in Salesforce.com
The news that Skype is available with Salesforce.com is interesting for two reasons. First, Sales Force Automation (SFA) systems can be introduced with or without ERP particularly if they are web based like salesforce.com. Second, innovators who really use SFA will certainly try Skype particularly calling computer to phone. I use red italics for "reallyContinue reading “Skype in Salesforce.com”
SAP Sapphire 07 Atlanta- creating a platform and applications
These days , my organizational studies and interactions encourage me to think as to what would be the situation if every organization had every process completely captured on an ERP system that was web based. These include internal processes like production planning, procurement, manufacturing, accounting and finance, sales and distribution. Also could include external stakeholdersContinue reading “SAP Sapphire 07 Atlanta- creating a platform and applications”
Collaborative Product Definition Management (cPDm)
After a very nice Easter weekend, I found myself stuck like an old record on my April 1,post about how SFA happens outside the company and does not depend on existing customer data or processes, particularly when you are looking for new customers. Applications that can be quickly deployed,used and benefits seen make obvious senseContinue reading “Collaborative Product Definition Management (cPDm)”
CRM -the front end of the Supply Chain
Today is April 1 and I wanted readers not to think of this post as some kind of a gag, at least not in it’s entirety!I find that the media including the Internet has been rather quiet on this "April Fool’s day". For example, while Google had a great search picture in 2000 on "Fool’sContinue reading “CRM -the front end of the Supply Chain”