I was teaching my MBA students about New Service Development and had some trouble with the DVD player when I tried to show a film about Netflix…. so I happened to look for "Netflix Business Model" in case there were any relevant videos on YouTube. The You Tube stuff did not look like the informationalContinue reading “Netflix and the Long Tail….”
Author Archives: StratoServe
LOL -Limitation of Liability-with Jim Bergman
The talk by Jim Bergman on Tuesday at CAPM turned out to be great. Jim gave folks a heads up on IACCM and the real need for the buy-sell and legal side of companies to speak to each other instead of remaining in their silos.Organizations tend to, for example, not really understand their customer warrantyContinue reading “LOL -Limitation of Liability-with Jim Bergman”
From supply chain to “global value chain” a report from NECON 2007
I returned from NECON 2007 and was struck by a major change in the supply profession from 2006. In three words "global value chain," in contrast to the narrower "savings" theme of the previous year. While in 2006 there was some talk about managing the global supply organization and global suppliers – this time IContinue reading “From supply chain to “global value chain” a report from NECON 2007″
Outsourcing call centers – an ethics question?
I recently bought a Dell computer and during the buy process I needed to call and it was a US salesperson. In fact, the Dell website was very careful in guiding US customers in the early part of the buy process to US persons, or at least US numbers. You guessed it ! The personContinue reading “Outsourcing call centers – an ethics question?”
Crib Recall – New Product Development meets Supplier Involvement
Walk into any furniture store in the US and almost all products are made in China. You order anything and the boxes arrive with instructions and you do as best as you can. I , for example, have a desk with a hutch that I could not install very well and just did not wantContinue reading “Crib Recall – New Product Development meets Supplier Involvement”
NECON 2007 my Knowledge Based Services – Low Cost Country Sourcing talk
The NECON Conference is a great event and will be will be inaugurated by Massachusetts Attorney General Martha Coakley with a whole lot of great speakers. NECON is a collaborative initiative of the Boston and North Shore Chapter of APICS ,The Council of Supply Chain Management Professionals, the CSCMP New England Roundtable, the NEContinue reading “NECON 2007 my Knowledge Based Services – Low Cost Country Sourcing talk”
Apple iPod early adopters receive iPology
Less than two months ago this blog discussed the spectacular iPhone launch. Today the early adopters who had signed up for the $599 iPhone are furious. Apple decided to reduce the price to $299 to enhance adoption by mainstream consumers, in time for the holiday season. According to Steve Jobs the price cut will makeContinue reading “Apple iPod early adopters receive iPology”
Dell available in Wal Mart – end of pure online business models?
Ever since I saw some Dell computers in my local Wal-Mart, I have been well, shocked! Shocked because like so many others, I have believed that Dell had a unique end to end supply chain that linked its customer preferences directly to its supply chain partners through a very visible and transparent global supply chainContinue reading “Dell available in Wal Mart – end of pure online business models?”
Toy recall , tire recall and the supply chain
Tell me frankly- if you have children are you worried about brain damage caused by lead paint from toys ? If you changed a tire recently, did you look for the "Made in" label – discreetly but anxiously.Globalization is really catching up with everyone and I feel bad for the supply chain managers at MattelContinue reading “Toy recall , tire recall and the supply chain”
India Happy 60th Birthday-why a great global knowledge partner
As I watched Dr. Manmohan Singh, India’s Prime Minister first pay traditional tribute at the Raj Ghat, the memorial built for Mahatma Gandhi the father of modern India and then unfurl the Indian flag I was struck with a sense of awe. Awe because India has achieved the seemingly impossible, built a democratic open societyContinue reading “India Happy 60th Birthday-why a great global knowledge partner”