var gaJsHost = ((“https:” == document.location.protocol) ? “https://ssl.” : “http://www.”); document.write(unescape(“%3Cscript src=’” + gaJsHost + “google-analytics.com/ga.js’ type=’text/javascript’%3E%3C/script%3E”)); var pageTracker = _gat._getTracker(“UA-857684-6”); pageTracker._initData(); pageTracker._trackPageview(); Luckily for bigger organizations Internet adoption had come before the -$4/gallon gas prices. Since last year I was hearing about major organizations cutting empty office space because most people did knowledge workContinue reading “Small business,gas prices and the Internet”
Category Archives: Knowledge Work
The Conceptual Age – reporting from ISM 93rd Conference St. Louis
var gaJsHost = ((“https:” == document.location.protocol) ? “https://ssl.” : “http://www.”); document.write(unescape(“%3Cscript src=’” + gaJsHost + “google-analytics.com/ga.js’ type=’text/javascript’%3E%3C/script%3E”)); var pageTracker = _gat._getTracker(“UA-857684-6”); pageTracker._initData(); pageTracker._trackPageview(); Just returned from a wonderful conference – the ISM 93rd at St. Louis. St. Louis is a nice place and the conference center was great as was the metro train transportation whichContinue reading “The Conceptual Age – reporting from ISM 93rd Conference St. Louis”
Upcoming KPO/BPO learning opportunities in Florida and New York
I am really glad to see the surge of recent interest on knowledge process outsourcing and the shared service domain. End of March you have the Orlando Florida event where you have the eminent strategy guru Ram Charan leading the proceedings. On a more applied and "what I can I do with this KPO thingContinue reading “Upcoming KPO/BPO learning opportunities in Florida and New York”
Michigan Auto Industry is changing
Somehow Michigan fascinates me for its auto industry and what it has given to the study of management,innovation and the wrong way to manage buyer seller relationships. When I heard on the radio about the leading rate of job losses and foreclosures in Michigan, I felt bad for the folks in Michigan. But this mayContinue reading “Michigan Auto Industry is changing”
KPO is back in the news
Knowledge Process Outsourcing (KPO) is back in the news with estimates ranging from $10-17 Billion/year volume by 2010. I ran the first ever MBA elective on "Global Outsourcing of Knowledge Based Services" in Fall 2005 – and a CAPM seminar in April 2006, with the same title. While well attended, I think KPO classes andContinue reading “KPO is back in the news”
Mature Global design Strategies improve profits
I was rather happy to read the Aberdeen report’s summary which highlights that global product design and development leads to reduction in product development time and time to market while allowing the protection of intellectual property through Digital Rights Management. This blog and my research has been investigating these issues for some time and IContinue reading “Mature Global design Strategies improve profits”
Outsourcing call centers – an ethics question?
I recently bought a Dell computer and during the buy process I needed to call and it was a US salesperson. In fact, the Dell website was very careful in guiding US customers in the early part of the buy process to US persons, or at least US numbers. You guessed it ! The personContinue reading “Outsourcing call centers – an ethics question?”
Crib Recall – New Product Development meets Supplier Involvement
Walk into any furniture store in the US and almost all products are made in China. You order anything and the boxes arrive with instructions and you do as best as you can. I , for example, have a desk with a hutch that I could not install very well and just did not wantContinue reading “Crib Recall – New Product Development meets Supplier Involvement”
NECON 2007 my Knowledge Based Services – Low Cost Country Sourcing talk
The NECON Conference is a great event and will be will be inaugurated by Massachusetts Attorney General Martha Coakley with a whole lot of great speakers. NECON is a collaborative initiative of the Boston and North Shore Chapter of APICS ,The Council of Supply Chain Management Professionals, the CSCMP New England Roundtable, the NEContinue reading “NECON 2007 my Knowledge Based Services – Low Cost Country Sourcing talk”
India Happy 60th Birthday-why a great global knowledge partner
As I watched Dr. Manmohan Singh, India’s Prime Minister first pay traditional tribute at the Raj Ghat, the memorial built for Mahatma Gandhi the father of modern India and then unfurl the Indian flag I was struck with a sense of awe. Awe because India has achieved the seemingly impossible, built a democratic open societyContinue reading “India Happy 60th Birthday-why a great global knowledge partner”