Keeping professional contacts updated needs one more step as Tweets are no longer automatic to LinkedIn contacts .You need to specifically share blog posts,Tweets or any other material through the LinkedIn share option. So till Friday June 29, the distribution channel was Blog Post—>Twitter—> LinkedIn. Now it is Blog Post—>Twitter. It was just after aContinue reading “Keeping professional contacts updated needs one more step : Tweets no longer automatic to LinkedIn contacts”
Category Archives: Change Strategy
Innovation needed: Healthcare Exchanges that make people want to buy
The Affordable Care Act (also Healthcare Reform, Obamacare) was upheld yesterday by the US Supreme Court and now the focus for the Insurance Industry, States, Federal Government and the Healthcare supply chain should be to make it all work. Easier said than done if you see the enormous material that exists on the FAQ pagesContinue reading “Innovation needed: Healthcare Exchanges that make people want to buy”
Why and how does Orbitz steer Mac users to upscale hotel rooms?
Orbitz the travel website is being criticized for segmenting the market between those who arrive at their website via Macs compared to PC's. The question is why and how does Orbitz do so? But first the marketing logic of "why" for this segmentation. The Mac user is distinctly different from the PC user in thatContinue reading “Why and how does Orbitz steer Mac users to upscale hotel rooms?”
Innovation: Product Innovation Charter (PIC) contents
Earlier posts discussed Do you have a Product Innovation Charter (PIC)?,From Product Innovation Charter to the Product Protocol,Innovation: Product Innovation Charter (PIC) helps prevent scope creep in technology and market. This post is about what the PIC contains.Research suggests that there are three broad topics that the PIC must address viz. Focus, Objectives and Guidelines.Keep in mind that the PIC is a document put together by the top management after which the innovation team or NPD (New Product Development) team is left free to think outside the box and come up with innovative solutions. The PIC should contain the Focus, Objectives and Guidelines
Company website deals don’t seem to reach distributor salespeople
Just as gas gets cheaper and Auto sales rev up for the July 4th holiday it is surprising that salespeople at auto dealers don't seem to assume that a customer is very likely to have checked on the website offers of the manufacturer. This disconnect between company website and distributor salespeople is amazing because todayContinue reading “Company website deals don’t seem to reach distributor salespeople”
Stopping J.C. Penney Coupons was a bit like introducing New Coke
The troubles at JC Penney that started with stopping coupons in February sort of reminds one of the New Coke fiasco. In both cases company leaders misjudged what their brand really means to their customer. Here is what happened: JCPenney marketing folks figured that their customers hated all those coupons and keeping track of theContinue reading “Stopping J.C. Penney Coupons was a bit like introducing New Coke”
Credit Cards: What do people complain about ?
The US Consumer Financial Protection Bureau (CFPB) has put out the complaints that it has received about credit card companies since June 1. Banks are naturally unhappy. But they should not be because instead of a "buzz" in forums, Facebook here are actual complaints that give huge insight as to what annoys folks the most.Continue reading “Credit Cards: What do people complain about ?”
Steps in Engineering Outsourcing : What goes out – must come back
Given the interest in an earlier post on engineering outsourcing its timely to think about the steps of engineering outsourcing and keep in mind that what goes out must come back! Here are the most basic steps of the engineering outsourcing process: Core competence: As discussed in several articles innovation and intellectual property is bestContinue reading “Steps in Engineering Outsourcing : What goes out – must come back”
From Strategy to Execution via Website: the Power of Web Analytics
As Web Analytics evolves (see earlier post) the possibility of organizations to map website—>organizational structure—> strategy —-> to execution via website analytics is an enormous opportunity. And this applies to the mission of the organization, its functions including Marketing, Investor Relations, Supplier Relations to Employee Relations. Here is how: Websites are becoming better with moreContinue reading “From Strategy to Execution via Website: the Power of Web Analytics”
Making value explicit in innovation: Gillette razors last five weeks
If you spent 1 Billion $ in product development in a low-tech category like shaving razors with a powerful brand like Gillette, the shaving experience should be enough.It was true till the economy slowed. And Gillette market share dropped 3% between 2010 and 2012. And now Gillette is apparently revealing a razor industry secret, i.e. how long a shaving razor lasts according to Fortune. If you are wondering, its five weeks….